12 months, renewable

Annual Support Retainer

Stay assessment-ready all year, not just on assessment day.

Accreditation is not a one-time event. Our retainer keeps your quality systems, records and staff training running so surveillance and renewal assessments go smoothly.

  • Monthly site visit and review
  • Refresher training for new staff
  • Surveillance and renewal preparation
What's included

Everything in the engagement

  • Monthly on-site visit (number of days agreed in contract)
  • Monthly review of quality indicators and trends
  • Quarterly internal audit of selected chapters
  • Refresher and induction training for new staff
  • Document review and updates when standards change
  • Committee meeting support and action tracking
  • Licence renewal reminders
  • Mock assessment before surveillance or renewal
  • Phone and WhatsApp support for quality questions
How it works

Phase-by-phase plan

  1. 1

    Kick-off review

    Month 1

    Health check of your current systems and a yearly plan.

  2. 2

    Monthly support

    Months 1–12

    Visits, indicator review, training and audits.

  3. 3

    Pre-assessment check

    Before SA / RA

    Mock assessment and fixes before NABH visits.

  4. 4

    Annual report

    Month 12

    What improved, what is due, plan for next year.

Documents you will need

  • Current NABH certificate and last assessment report
  • Non-conformity closure records
  • Latest quality indicator data and committee minutes

Not included in our fee

  • NABH surveillance or renewal fees
  • Infrastructure changes, equipment or software
  • Extra site days beyond the agreed plan (billed separately)
FAQs

Common questions

Can we take the retainer if another consultant helped us get accredited?
Yes. We start with a health check of your current systems.
Can we cancel mid-year?
Notice and payment terms are set out in the contract before you sign.

Ready to get started?

Book a free 30-minute call. No obligation, no sales pressure.

We are independent consultants and are not affiliated with or approved by NABH or QCI. Accreditation decisions are made solely by NABH. NABH fees are paid by the hospital directly to NABH.